Age rule
21+
Keep play fun from the first session
Online gambling in Belgium is for players aged 21 and over. For adults who play, the best habit is to decide in advance how much time and money fit comfortably around everyday life. Fortuna Casino builds the tools into the account: you set limits, take a pause or step away completely in a few clicks, with no pressure and no judgment. A deposit limit is your own boundary, so set it where it feels right for you. The support page explains how to reach the team for an account question.
Breaks and exclusions, side by side
| Control | Duration | What happens |
|---|---|---|
| Deposit limit | Up to seven days | You choose the amount; lowering applies immediately, raising after 72 hours |
| Break | 24 hours, 7 days or 30 days | Your account is suspended and access returns automatically |
| Six-month exclusion | Six months | The block stays in place for the full period, then you reactivate your access |
| Permanent exclusion | Permanent | Requested explicitly by e-mail to the casino |
| Central exclusion (EPIS) | Set by the Commission | Blocks access to all licensed Belgian online gambling sites |
The breaks are selected from your profile or from the Responsible Gaming area in the side menu behind your account icon. A break lasts for the chosen time and ends automatically, which makes it a clean reset. The six-month exclusion goes further: it stays in place for the full period, and afterwards you reactivate your access yourself.
The terms also describe a permanent self-exclusion from Fortuna Casino on explicit request. The player e-mails the casino, and the exclusion is recorded. Closing an account (the login page covers access questions), which you can do any time with a confirmation e-mail, is a separate action, and an exclusion is the control to choose when you want a protected break. If a payment is pending, mention it to the Support tab, which handles it next to your request.
Wider help and the central exclusion
For a measure beyond Fortuna Casino, the Belgian Gaming Commission runs the central EPIS exclusion, which blocks access to all licensed Belgian online gambling sites. The Commission’s player-protection area explains how to request it. Fortuna’s responsible-gaming material also names help organisations: Gokhulp for Flanders and Aide aux joueurs, the Joueurs Aide en Ligne service, for Wallonia and Brussels. You can also reach De DrugLijn (gokhulp.be) on 078 15 10 20, Monday to Friday from 10:00 to 20:00, or online through druglijn.be. If gambling feels heavy, talking to one of these services or to someone you trust is a good step, and you can use the account controls at the same time.
Deposit limits
In your account settings, you can set a deposit limit that covers up to seven days. Since June 2026 the setting sits in the side menu, so you can view or change it whenever you like. A lower limit starts at once, which suits the moment you decide to slow down. A higher limit applies after 72 hours, which gives you time to be sure. The weekly maximum under Belgian rules is €500, and your own limit can sit below it. The deposit page shows how limits fit into funding your account.
Habits that keep play fun
- Play for entertainment and treat the money you deposit as the price of the evening.
- Set the deposit limit before the first deposit, and keep it below the weekly maximum if that suits your budget.
- Keep sessions to the time you planned, and take a break when the fun fades.
- Leave winnings and losses where they are: every round is independent, and a new deposit starts a fresh round with no link to the last one.
- Talk to someone you trust, or to one of the help services, whenever play starts to weigh on you.
The Belgian campaign message in the casino footer says it plainly: gambling can be addictive, so stop in time.
Quick answers
Where do I find the tools? In the Responsible Gaming area of the side menu behind your account icon, and in your profile. Can I end a break early? A break lasts for the chosen time and then ends automatically, so choose the duration that matches what you need. What about the six-month exclusion? It runs for six months, and afterwards you reactivate your access yourself. Is the central exclusion different? Yes, the EPIS exclusion of the Belgian Gaming Commission covers all licensed Belgian online gambling sites. Who can help me talk it through? Gokhulp in Flanders and Aide aux joueurs in Wallonia and Brussels.
Payments and pauses
A break or exclusion and a pending withdrawal are handled side by side. The withdrawal page covers processing and Instant Payout. For a control request, note which action you chose and keep the confirmation shown by the casino. For a payment question, keep the transaction reference and open the Support tab. Keep identity documents, account numbers and screenshots with personal details out of public forums.